Support

Frequently Asked
Questions

Everything you need to know about SENTRICK products, coverage, privacy, and subscriptions.

Products & Devices
How many products does SENTRICK offer?
What is the battery life of SENTRICK devices?
Are SENTRICK devices waterproof?
What is the GPS accuracy of SENTRICK devices?
Coverage & Connectivity
In how many countries does SENTRICK work?
Does SENTRICK work without a cellular signal?
Is there an additional cost for international coverage?
Privacy & Security
Is my tracking data private?
Does SENTRICK comply with GDPR?
Can I delete my data?
Subscriptions & Pricing
How does SENTRICK pricing work?
Is there a free trial?
Can I cancel my subscription?
Are there enterprise or bulk pricing options?
App & Platform
What platforms does the SENTRICK app support?
How many devices can I manage in one account?
Can I share device access with family members?
Does SENTRICK offer an API for enterprise integration?
Legal & Liability
Is SENTRICK responsible for the safety of tracked individuals or assets?
Can SENTRICK be used as evidence in legal proceedings?
Is it legal to track someone with SENTRICK?

Still have questions?

Our team is available to answer any questions about SENTRICK products, enterprise solutions, or investment opportunities.